Electricians Plus
Gold Coast Electrical, Home Automation, Air Conditioning, C-Bus, Data and Solar
Established 1988


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Safety Recalls

Electrical Safety Recall information is supplied by the Australian Government www.recalls.gov.au website.


Kmart—Homemaker Health Grill (Model No. LW-281) PRA number: 2013/13638
Date published: 17th June 2013Homemaker Grill.JPG Product information Product description Homemaker health grill sold between July 2010 and May 2013Identifying features APN: 9300805655995What are the defects? The internal insulation sleeve may move during use and expose electrical wiring.What are the hazards? Health grills exhibiting the defect can result in severe electric shock.Dates available for sale
  • 1st July 2010 - 30th May 2013
Where the product was sold
  • Nationally
Traders who sold this product Kmart Australia and Kmart New ZealandSupplierKmart Australia LimitedWhat should consumers do? Consumers should cease using this product immediately and return it to any Kmart store for a full refund. For more information please contact Kmart Customer Service on 1800 124 125 Monday-Friday 8am-5pm or visit www.kmart.com.au.Advertisements and supporting documentation Recall Notice.pdf (239.9 KB)


Chubb Fire & Security Pty Ltd t/a VitalCall—Plug-in power adaptor for VitalCall MK9 unit PRA number: 2013/13632
Date published: 13th June 2013 Product information Product description Plug-in power adaptor model number A35S0900300 supplied with the VitalCall base unit (MK9) between 1 January 2011 and 17 May 2013Identifying features Model number A35S0900300What are the defects? When force is applied to the plug-in power adaptor, or when the adaptor is removed/attempted to be removed from the power socket, surface cracks or breaks may appear on the base of the power adaptor, or the plug face plate may separate from the adaptor. This has the potential to expose live electrical wires.What are the hazards? If the plug-in power adaptor cracks or breaks, or if the plate separates from the adaptor, live electrical wires may be exposed, which could result in electric shock and/or fire.Dates available for sale
  • 1st January 2011 - 17th May 2013
Where the product was sold
  • Nationally
Traders who sold this product VitalCallSupplierChubb Fire & Security Pty Ltd t/a VitalCallSupplier's web site http://www.vitalcall.com.auWhat should consumers do? (1) Visually inspect (without touching) the plug-in power adaptor to see if it has model number A35S0900300 on a white sticker that matches the one in the photo in the recall notice.

(2) If so, contact VitalCall immediately by using one of the following methods:
(a) Calling 1300 880 396 (9:00am to 5:00pm, 7 days a week)
(b) Pressing the VitalCall pendant (24 hours a day, 7 days a week)
(c) Using the website (www.vitalcall.com.au) or emailing us at customer.service@vitalcall.com.au

(3) Do not try to remove the plug-in power adaptor and do not touch it.

(4) VitalCall will arrange for a qualified professional to contact the consumer to make an appointment to swap the VitalCall unit and plug-in power adaptor with model number A35S0900300. If consumers have not been contacted regarding this within 10 days, consumers should press their pendant and advise the response operator.Advertisements and supporting documentation Frequently asked questions - MK9 plug-in power adaptor issues.pdf (47.9 KB)


Chubb Fire & Security Pty Ltd t/a VitalCall—PEARL pendant used with VitalCall ERICA unit PRA number: 2013/13631
Date published: 13th June 2013 Product information Product description PEARL pendant used with VitalCall ERICA unit provided to VitalCall customers between 1 January 2012 and 15 May 2013.
The pendant is made of plastic with a push button in its centre and can be attached to a necklace. It is worn in association with the VitalCall ERICA base unit.Identifying features n/aWhat are the defects? In some circumstances when certain types of chemicals come into contact with the ERICA unit PEARL pendant it may result in cracks appearing on the pendant, which has the potential to compromise its functionality, including waterproofing. The chemicals may include but are not limited to: perfumes, fatty acids, mosquito repellent, hair conditioners, ammonia spray, and tea tree oil.What are the hazards? If the pendant develops cracks, it may compromise its waterproofing and cause it to fail to function in an emergency.Dates available for sale
  • 1st January 2012 - 15th May 2013
Where the product was sold
  • Nationally
Traders who sold this product VitalCallSupplierChubb Fire & Security Pty Ltd t/a VitalCallSupplier's web site http://www.vitalcall.com.auWhat should consumers do? (1) Check the pendant for cracks. If cracks are visible, contact VitalCall immediately using one of the following methods:
(a) Call 1300 880 396 (9:00am to 5:00pm, 7 days a week)
(b) Press the VitalCall pendant (24 hours a day, 7 days a week)
(c) Access the website (www.vitalcall.com.au) or email us at customer.service@vitalcall.com.au

(2) If there are cracks, consumers should not use the pendant in the shower or allow it to get wet.

(3) Consumers should test the pendant every day (if there are cracks) or every week (if there are no cracks) by pressing it and letting the response operator know that they are only testing.

(4) Consumers should not let the pearl pendant come in contact with any chemicals, particularly perfumes, fatty acids, mosquito repellent (Deet), hair conditioners, Spray N Wipe (ammonia), or tea tree oil.

(5) Even if the consumer's pearl pendant is not cracked, VitalCall will send a replacement pendant and easy-to-follow instructions on how to set up the new pendant and return the old one. If consumers have not received the new pendant within 6 weeks of being contacted by VitalCall, they should press the pendant and advise the response operator.Advertisements and supporting documentation Customer Letter.pdf (144.5 KB) FAQ.pdf (104.3 KB)


KTG Imports Pty Ltd—Disco Light PRA number: 2013/13623
Date published: 11th June 2013Disco Light.JPG Product information Product description Rotating light ball with coloured light effectsIdentifying features Item No: 50438What are the defects? The disco light has inadequate insulation and may pose an electrical safety risk when in use and when replacing the light globe.What are the hazards? The product poses a risk of electric shock.Dates available for sale
  • 7th April 2011 - 7th February 2013
Where the product was sold
  • South Australia
  • Victoria
Traders who sold this product The product was sold through independent gift and homewares retailers in Victoria and South Australia.SupplierKTG Imports Pty LtdWhat should consumers do? Customers should immediately stop using this product and return it to the place of purchase for a full refund, or post it with their full contact details to KTG IMPORTS, 56-58 Shafton Street, Huntingdale, VIC 3166.Advertisements and supporting documentation Recall Notice.pdf (40.1 KB)


Dare Gallery—Bahram Architects Desk Lamp PRA number: 2013/13601
Date published: 3rd June 2013
Bahram Lamps.JPG
Product information Product description Desk lampIdentifying features N/AWhat are the defects? The product does not have an Australian electrical approval number. What are the hazards? The lamp is not compliant with the Australian electrical safety requirements and may be hazardous to consumers.Dates available for sale
  • 22nd January 2013 - 17th April 2013
Where the product was sold
  • New South Wales
  • Queensland
  • Victoria
Traders who sold this product Dare GallerySupplierDare GallerySupplier's web site http://www.daregallery.com.auWhat should consumers do? Cease using the product immediately. Return the product to Dare Gallery for a full refund


Aussie-smartbuys (eBay store)—"LNAWEI" Electrical Portable Outlet Device PRA number: 2013/13593
Date published: 29th May 2013Powerboard picture.JPG Product information Product description LCD timer powerboardsIdentifying features LW410L-09-SLTWhat are the defects? The powerboards do not meet mandatory Australian electrical safety requirements. Specifically, the socket outlets are non-compliant and there is no overcurrent protection provided.
What are the hazards? The non-compliant product poses a fire hazard and an electrical shock hazard.Dates available for sale
  • 29th January 2011 - 28th May 2013
Traders who sold this product eBay user ID: Aussie-smartbuys
eBay name: maxautoonline SupplierKLS Qld Pty LtdSupplier's web site http://WWW.999AUTOMOTIVE.COM.AUWhat should consumers do? Cease using the powerboard immediately and contact Aussie-smartbuys to make arrangements to return the product and receive a full refund.